Note :-

1. Duration of Paper: 3 Hours
2. All Questions carry equal marks.
3. Medium of Competitive Exam: Bilingual in English & Hindi
4. There will be Negative Marking.
5. Objective type paper .

---

Syllabus : Business Administration-I

---

1. Theory and Practice of Management

1. Nature and Importance of Management
2. Process of Management
3. Managerial Roles
4. Functions of Management
5. Skills of Effective Manager
6. Schools of Management Thought
7. Planning
8. Managerial Decision making
9. MBO
10. Departmentalization
11. Power and Distribution of Authority
12. Leadership styles
13. Group Behavior and Team Building
14. Effective Communication System
15. Designing Control System
16. MIS
17. Motivation: Concepts
18. Contemporary Views on Motivation
19. Management of Change
20. Conflict Management
21. Management of Stress
22. Time Management
23. Total Quality Management
24. Global Environment of Management
25. Ethics in Management
26. Corporate Social Responsibility
27. Corporate Culture
28. Strategic Management: Role and functions of Strategic Management
29. Process of Strategic Management
30. Organizational Mission
31. Vision and Objectives
32. Strategy and structure
33. Emerging trends in Management

---

2. Organization Behavior

1. Organization Behavior: Definition
2. Scope
3. Importance
4. Concepts of organizational behavior
5. Models of organizational behavior
6. Individual behavior: Perception
7. Attribution
8. Personality
9. Attitude
10. Learning
11. Values
12. Motivation
13. Job satisfaction
14. Group Dynamics and Team Building: Theories of group formation
15. Formal and informal groups
16. Importance of team building
17. Conflict: Definition
18. Traditional Vs Modern view of Conflict
19. Types of conflict: Intra personal
20. Interpersonal
21. Organizational
22. Constructive and Destructive Conflict
23. Conflict Management
24. Stress Management: Definition
25. Causes
26. Types
27. Management of stress
28. Interpersonal Relations
29. Personality: Development of personality attributes of personality
30. Egostate
31. Transactional Analysis
32. Organization Cultures and climate
33. Organization effectiveness

---

3. Human Resource Management

1. Human Resource Management: Concept
2. Objectives
3. Scope and Importance of Human Resource Management
4. Human Resource Environment in India
5. Changing Role of HRM
6. Organization of Human Resource Department
7. Job Analysis and Job Design: Human Resource Planning
8. Job Analysis
9. Job Description and Specifications
10. Job Design Approaches
11. Recruitment and Selection: Factors affecting Recruitment
12. Sources of Recruitment (Internal and External)
13. Selection Process
14. Psychological tests for selection
15. Requirement of a good test for selection
16. Interviewing
17. Placement and Induction
18. Human Resource Development: Theories of Learning
19. Learning interventions
20. Transfer of learning
21. Coaching and Mentoring
22. Performance Appraisal: Concept and Objectives
23. Traditional and Modern Methods
24. Promotion
25. Transfer
26. Separation
27. Compensation Management
28. Job Evaluation
29. Base Compensation and Supplementary Compensation
30. Innovations in Compensation Management
31. Career Planning
32. Succession Planning
33. Grievances Redressal: Mechanism and Procedure of grievance redressal
34. Trade Unions: Status
35. Regulations
36. Union and Management Relations