Note :-

1. All questions carry equal marks.
2. There will be Negative Marking.
3. Medium of Competitive Exam: Bilingual in English & Hindi.

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Syllabus : Business Administration-I

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1. Theory and Practice of Management-
   1. Nature and Importance of Management, Process of Management, Managerial Roles, Functions of Management, Skills of Effective Manager Schools of Management Thought.
   2. Planning, Managerial Decision making, MBO, Departmentalization, Power and Distribution of Authority.
   3. Leadership styles, Group Behavior and Team Building, Effective Communication System, Designing Control System, MIS.
   4. Motivation: Concepts, Contemporary Views on Motivation, Management of Change, Conflict Management, Management of Stress, Time Management, Total Quality Management.
   5. Global Environment of Management, Ethics in Management, Corporate Social Responsibility, Corporate Culture.
   6. Strategic Management: Role and functions of Strategic Management, Process of Strategic Management, Organizational Mission, Vision and Objectives, strategy and structure.
   7. Emerging trends in Management.

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2. Organization Behavior-
   1. Organization Behavior: Definition, Scope, Importance, Concepts of organizational behavior, Models of organizational behavior.
   2. Individual behavior: Perception, Attribution, Personality, Attitude, Learning, Values, Motivation, Job satisfaction.
   3. Group Dynamics and Team Building: Theories of group formation, formal and informal groups, Importance of team building, Conflict- Definition, Traditional Vs Modern view of Conflict, Types of conflict- Intra personal, Interpersonal, Organizational, Constructive and Destructive Conflict, Conflict Management.
   4. Stress Management: Definition, causes, types, Management of stress, Interpersonal Relations.
   5. Personality- Development of personality attributes of personality, Egostate, Transactional Analysis.
   6. Organization Cultures and climate; Organization effectiveness.

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3. Human Resource Management-
   1. Human Resource Management: Concept, Objectives, Scope and Importance of Human Resource Management, Human Resource Environment in India, Changing Role of HRM, Organization of Human Resource Department.
   2. Job Analysis and Job Design: Human Resource Planning, Job Analysis, Job Description and Specifications, Job Design Approaches.
   3. Recruitment and Selection: Factors affecting Recruitment, Sources of Recruitment (Internal and External) Selection Process, Psychological tests for selection, Requirement of a good test for selection, Interviewing, Placement and Induction.
   4. Human Resource Development: Theories of Learning, Learning interventions, Transfer of learning, Coaching and Mentoring.
   5. Performance Appraisal: Concept and Objectives, Traditional and Modern Methods, Promotion, Transfer, Separation.
   6. Compensation Management, Job Evaluation, Base Compensation and Supplementary Compensation, Innovations in Compensation Management.
   7. Career Planning, Succession Planning.
   8. Grievances Redressal: Mechanism and Procedure of grievance redressal.
   9. Trade Unions: Status, Regulations, Union and Management Relations.